Midtron Helpdesk Midtron Helpdesk
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

inn-360
  • Top articles
Inn-360 New User Login Requests

Category: inn-360

A new user login account request must come from the department manager or human resources and be signed .       It must have the following information or cannot be processed Start Date: Full Name:  Em...

How to make an Inn-360 "Shortcut" icon on mobile phone screen.

Category: inn-360

You can easily make a shortcut on your phone to Inn-360 or other pages for that matter.   Android : Launch Chrome for Android and open the website or web page you want to pin to your home screen.  Tap...

Where are my “Save”, “Add”, and “Edit” buttons?

Category: inn-360

Inn-360 has a tiered permission structure that gives us the ability to lock down certain functions, menus and parts of the program based on user rights. Thus if the user doesn’t have a high enough cle...

Adding Users that can be assigned a work order / Ticket

Category: inn-360

For adding employees that you want to assign calls and send work order to you must have appropriate permissions.    Under Engineering or Administrator menus, select "Employees" Click Add New then fill...